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Customer Service Representative I (Teller)

Overview
At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what's possible?together.
Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.
We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News and San Antonio Express-News. For further information, please visit us at www.texascapitalbank.com.
This banking center will be open Monday - Friday.
Responsibilities
Handle teller and customer service requests with exceptional customer service
Assist management with operational duties and responsibilities
Serve as backup to Financial Services Rep during peak and heavy traffic times
Effectively communicate with customers and make decisions within level of authority based on the best interest of the customer and bank
Act as liaison to various internal business partners
Abide by Texas Capital Bank policies, procedures, and regulatory compliance guidelines
Offer and cross-sell bank products and services
Qualifications
Minimum 2 years previous banking experience working in a branch, including customer service and cash handling preferred
Knowledge of banking products and services preferred
Excellent communication skills, both verbal and written
Proficient knowledge of PC (Microsoft Word, Excel and Internet)
Must be team oriented
Ability to multi task and problem solve in a fast paced environment
Ability to travel between two banking centers in market, as needed



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