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IT Help Desk Job Description Provide first line support for any information technology issues and problems. Provide assistance by phone, email and/or using a ticket management system. Track issues to resolution. Update the internal knowledgebase with issue resolution details. Track user account creation, changes and deletions.Perform password resets and re-certify tokens. Support computers, laptops, tablets, smart phones and applications. Monitor and escalate alerts from antivirus systems. Monitor backup. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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